2026年7月29日 / 美国东部时间下午5:20 / 哥伦比亚广播公司新闻（CBS News）
作者：玛丽·坎宁安
美国联邦贸易委员会（FTC）于周三起诉Hims & Hers，指控这家远程医疗平台未经用户同意，将客户的健康信息分享给包括Meta和Snap在内的第三方平台。
这项在加州北区联邦法院提交的诉状指控称，尽管Hims & Hers承诺保护消费者隐私，但该公司仍共享了用户数据。
美国联邦贸易委员会表示：“Hims之所以能够创建如此精准的受众群体，是因为它违背了对用户作出的‘私密治疗’或保密健康信息的承诺。”
成立于2017年的上市企业Hims & Hers允许用户与医疗服务提供者进行线上沟通，并获取用于性健康、减肥及其他问题的处方药。该公司股价于周三下跌近15%。
Hims & Hers将相关指控斥为“毫无根据”，并誓言将在法庭上为自己辩护。
这家总部位于旧金山的公司在社交媒体的一份声明中表示：“我们的客户拥有所需信息，能够就其医疗护理和使用我们的服务做出明智决定。我们的隐私政策明确说明，用户可以选择其数据的使用方式，患者与医疗服务提供者分享的信息仅用于提供诊疗服务。”
美国联邦贸易委员会指控称，Hims & Hers通过Meta提供的追踪技术披露用户信息，这些技术会监控用户在其网站上的行为，同时该公司还将部分客户名单分享给第三方。据这家消费者保护机构透露，这家健康服务公司还与其他广告平台共享了信息。
blob:https://www.cbsnews.com/b19f84b9-31a2-4482-8eea-05d6f7098c47
美国联邦贸易委员会还指控Hims & Hers未清晰披露用户通过该服务购买处方药时的收费情况，并且让用户难以取消订阅。
美国联邦贸易委员会消费者保护局局长克里斯托弗·穆法里格在一份声明中表示：“联邦贸易委员会的诉状揭示了一个令人不安的场景——消费者在不知不觉中陷入循环订阅，且他们最私密的健康信息未经同意就被披露给了第三方。”
编辑：阿兰·谢尔特
FTC sues Hims & Hers, alleging it shared people’s health data with Meta and Snap
July 29, 2026 / 5:20 PM EDT / CBS News
By Mary Cunningham
The Federal Trade Commission sued Hims & Hers on Wednesday, alleging the telehealth platform shared customers’ health information with third-party platforms, including Meta and Snap, without their consent.
The complaint, filed in federal court in the Northern District of California, alleged that Hims & Hers shared the data despite promising to protect consumers’ privacy.
“Hims was only able to create audiences with such specificity because it flouted the promises it made to its users about treating their medical conditions ‘privately’ or keeping their health information private,” the FTC said.
Hims & Hers, which was founded in 2017 and is publicly listed, allows users to connect virtually with health care providers and get prescription drugs for sexual wellness, weight loss and other issues. The company’s shares fell nearly 15% on Wednesday.
Hims & Hers dismissed the allegations regarding its practices as “baseless” and vowed to defend itself in court.
“Our customers have the information they need to make informed decisions about their care and the use of our services,” the San Francisco-based company said in a statement on social media. “And our Privacy Policy makes clear that they may choose how their data is used, and that information patients share with their healthcare providers is used only in providing care.”
The FTC alleged that Hims & Hers disclosed user information through tracking technologies “offered by Meta” that monitor people’s actions on its website and by sharing lists of some customers with third parties. The health service also shared information with other advertising platforms, according to the consumer protection agency.
blob:https://www.cbsnews.com/b19f84b9-31a2-4482-8eea-05d6f7098c47
The FTC also accused Hims & Hers of failing to clearly disclose when consumers are charged for prescriptions purchased through the service and making it difficult for users to cancel subscriptions.
“The FTC’s complaint lays out a troubling scenario — consumers unknowingly locked into recurring subscriptions and the disclosure to third parties of consumers’ most private health information without their consent,” Christopher Mufarrige, director of the FTC’s Bureau of Consumer Protection, said in a statement.
Edited by Alain Sherter
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