2026年8月28日 / 美国东部时间下午12:18 / 哥伦比亚广播公司新闻
记者：梅根·塞鲁洛 MoneyWatch频道
梅根·塞鲁洛是驻纽约的哥伦比亚广播公司MoneyWatch频道记者，报道小企业、职场、医疗保健、消费支出和个人理财话题。她经常做客哥伦比亚广播公司新闻24小时频道讨论自己的报道。
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近日一项调查显示，相比年长雇员，年轻员工对人工智能将如何影响自身工作岗位更为悲观和愤世嫉俗。
职场点评网站Glassdoor对员工看待人工智能的态度进行分析后发现，美国Z世代员工对人工智能的批评声最为强烈，仅有三分之一的年轻员工对其在工作场所的影响持积极态度。相比之下，47%的X世代员工（出生于1965年至1980年之间）对人工智能持积极看法。
“这一结果令人意外，因为通常我们会认为年轻员工对科技更得心应手、也更乐观，”Glassdoor高级经济学家克里斯·马丁在接受哥伦比亚广播公司新闻采访时表示。
马丁推测，年轻员工对人工智能的负面看法源于他们担心人工智能会损害自身的工作和职业前景。
“越来越多证据表明，人工智能正在取代更容易受到AI影响的入门级岗位，”他说。“未来几年对他们来说将更加艰难，因为人工智能正在改变他们的工作方式，他们可能无法获得20年前普通劳动者就能拥有的工作岗位。”
职场点评网站Glassdoor是一家在线职业研究平台，该平台的调查显示，许多员工担心自己会被人工智能取代，还有不少人反感被迫在工作流程中融入人工智能工具。部分员工还表示，他们所在的公司过于关注人工智能，而忽视了核心业务。另有少数员工批评雇主利用人工智能与员工沟通，甚至利用人工智能监视员工。
马丁解释道，年长员工通常在公司组织架构中级别更高，且在岗位上更为稳定，他们往往将大型语言模型视为自身工作的补充。
“他们能从人工智能中看到更多好处，”他说道，并指出人工智能可能会出现错误或编造事实，需要经验更丰富的员工进行监督。
“资深员工可以轻松识别并摒弃这些错误，而年轻或经验不足的员工可能更难区分真实信息和人工智能编造的内容，”马丁说。
Glassdoor的调查还发现，性别也是影响员工看待人工智能态度的因素。总体而言，女性员工态度更为消极：仅有21%的Z世代女性对这项技术持积极看法，而这一比例在Z世代男性中为42%。
领英的另一项研究显示，人工智能驱动的就业热潮正在加剧女性在科技行业本已面临的性别差距，人工智能岗位的新雇员工中女性占比偏低。
本文由阿兰·谢特编辑
Younger workers are more scared of AI than older employees, survey finds
August 28, 2026 / 12:18 PM EDT / CBS News
By
Megan Cerullo Reporter, MoneyWatch
Megan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News 24/7 to discuss her reporting.
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Younger workers are more pessimistic and cynical about how artificial intelligence will affect their jobs than older employees, according to a recent survey.
Generation Z Americans are the most critical of AI, with only a third of young employees speaking positively about its impact on the workplace, Glassdoor found in an analysis of workers’ attitudes toward AI. By comparison, 47% of Gen X workers — people born between 1965 and 1980 — were high on AI.
“This was surprising, because generally we expect younger workers to be more comfortable and optimistic about technology,” Glassdoor senior economist Chris Martin told CBS News.
Martin suspects younger workers’ negative views of AI stem from fears that it will hurt their job and career prospects.
“There is a growing body of evidence that AI is displacing entry-level jobs that are more exposed to AI,” he said. “The coming years are going to be more difficult for them because AI is changing the way they work, and they may not have access to jobs that workers did 20 years ago.”
Many workers expressed concerns about being replaced by AI, while others resented being forced to integrate AI tools into their workflows, according to Glassdoor, an online career research site. Some also said their firms were too focused on AI versus the core business. A smaller share of workers was critical of employers using AI to communicate with staff or even using it to snoop on them.
Older workers, who are typically higher up on their employer’s org chart and more settled in their roles, tend to view large language models as complementary to their work, Martin explained.
“They see more benefits from AI,” he said, noting that AI can make errors or invent facts, requiring oversight from more experienced employees.
“An expert worker can easily identify and discard those mistakes, whereas a younger or less-experienced worker may have a harder time telling legitimate facts from hallucinations,” Martin said.
Gender also factored into workers’ views of AI, Glassdoor found. In general, female employees were more negative: Only 21% of Gen Z women spoke positively about the technology, compared with 42% of Gen Z men.
Separate research from LinkedIn shows that the AI-driven jobs boom is worsening the gender gap that female employees already face in the tech industry, with women underrepresented among new hires for AI jobs.
Edited by Alain Sherter
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