2026年9月22日 美国东部时间12:26 / 哥伦比亚广播公司新闻
针对今年早些时候宣布的苹果和解案，索赔窗口现已开启，符合条件的iPhone用户最高可获得95美元赔偿。
苹果同意支付2.5亿美元，以了结其就Siri的苹果人工智能功能误导消费者的相关指控。这场集体诉讼的原告称，他们购买iPhone时期待获得某些Siri功能，但据称并未收到。
“这笔2.5亿美元的和解基金是史上规模最大的虚假广告和解案，”这场集体诉讼的联合首席律师、克拉克森律师事务所创始人兼管理合伙人瑞安·克拉克森在发给哥伦比亚广播公司新闻的邮件中说道。
苹果拒绝置评。该公司此前曾否认相关指控。根据和解协议，该和解“不应被解释为苹果承认任何责任或不当行为”。
以下是关于索赔资格和申请流程的相关信息。
我该如何提交索赔？
据克拉克森律师事务所（一家公益律师事务所）的发言人透露，iPhone用户可访问SmartphoneAISettlement.com提交索赔申请。
申请人需输入姓名、地址和电话号码等基本个人信息，还必须输入iPhone的序列号，该序列号可在手机的“设置”中找到。
填写完上述信息后，用户可选择付款方式，包括PayPal、Venmo、直接存款或支票。
正如SmartphoneAISettlement.com所指出的，每位符合条件的设备只能获得一次现金赔偿。如果用户购买了另一台符合资格要求的iPhone，则必须填写单独的索赔表格。
我如何确认自己是否符合资格？
如果您在2024年6月10日至2025年3月29日期间购买了iPhone 15 Pro、iPhone 15 Pro Max或任何iPhone 16机型，即可提交索赔申请。
根据SmartphoneAISettlement.com的规定，提交索赔申请的人必须是设备的原始购买者，且手机必须用于个人或专业用途，而非转售。
如果您不确定自己是否符合资格，可以拨打1-888-988-8945，或写信至以下地址咨询：兰谢夫特等人诉苹果公司；和解管理员；邮政信箱301132；洛杉矶，加利福尼亚州90030-1132。
我有多长时间提交索赔？
索赔窗口将持续至2026年12月21日。
我能拿到多少赔偿？
索赔网站显示，提交有效索赔表格的用户每台符合条件的设备最初可获得25美元赔偿。不过，具体金额可能会根据“提交的有效索赔总数及其他因素”上调至最高95美元或下调。
我何时能收到赔偿款？
加利福尼亚州圣何塞的一家地区法院将于2027年2月24日举行听证会，以决定是否批准该和解方案。如果出现上诉，赔偿流程可能会推迟。
索赔网站称：“如果没有上诉，您的和解福利将迅速得到处理。”
Apple settlement offers eligible iPhone owners up to $95. Here is how to file a claim.
2026-09-22 12:26 PM EDT / CBS News
The claim window is now open for an Apple settlement announced earlier this year, giving certain iPhone users the chance to get up to $95.
Apple agreed to pay $250 million to settle claims that it misled customers about Siri’s Apple Intelligence features. Customers who were part of the class action lawsuit said they purchased iPhones expecting certain Siri features they allegedly did not receive.
“The $250 million settlement fund represents the largest false advertising settlement in history,” Ryan Clarkson, co-lead counsel on the class-action lawsuit and founder and managing partner of Clarkson Law Firm, said in an email to CBS News.
Apple declined to comment. The company has previously denied the allegations. According to the settlement agreement, the settlement shall “not be construed in any fashion as an admission of liability or wrongdoing by Apple.”
Here’s what to know about eligibility and how to file a claim.
How do I file a claim?
iPhone users can visit SmartphoneAISettlement.com to file a claim, according to a spokesperson for Clarkson Law Firm, a public interest law firm.
The person must input basic personal information, including their name, address and phone number. They must also enter their iPhone’s serial number, which can be found in the phone’s Settings section.
Once they finish inputting that information, they can select the payment method. The options are PayPal, Venmo, direct deposit or check.
As SmartphoneAISettlement.com points out, consumers are limited to “one cash payment per eligible device.” If they purchased another iPhone that meets the eligibility requirements, they must complete a separate claim form.
How do I know if I am eligible?
If you bought an iPhone 15 Pro, iPhone 15 Pro Max, or any iPhone 16 model between June 10, 2024, and March 29, 2025, you’re eligible to file a claim.
According to SmartphoneAISettlement.com, the person filing a claim must be the person who originally purchased the device. The phone must also be for personal or professional use, not for resale.
If you’re not sure if you’re eligible, you can call 1-888-988-8945 or write to this address for information: Landsheft, et al. v. Apple Inc.; Settlement Administrator; P.O. Box 301132; Los Angeles, CA 90030-1132.
How long do I have to file a claim?
The claims window is open until Dec. 21, 2026.
How much money will I receive?
Customers who submit a valid claim form will initially get $25 per eligible device. However, that amount may be increased up to $95 or decreased depending on the “total number of valid claims submitted and other factors,” the claims website says.
When will I get the payment?
A district court in San Jose, California, will hold a hearing on Feb. 24, 2027, to decide whether to approve the settlement. If there are any appeals, it could delay the payment process.
“If there is no appeal, your settlement benefit will be processed promptly,” according to the claim website.
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