2026-09-22 11:19:57 UTC / 路透社
路透社报道
2026年9月22日 11:19 AM UTC 更新于19分钟前
2020年11月13日，美国纽约曼哈顿区，一名DoorDash外卖员冒雨骑行。路透社/卡洛·阿莱格里/档案照片
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纽约9月22日路透电 — DoorDash（DASH.O）周二表示，该公司已与纽约市政府就一项调查达成1.315亿美元的和解协议。此前调查发现，这家外卖平台公司存在欠薪或拖延支付工人工资的问题。
DoorDash称，此次与纽约市消费者和工人保护局达成的和解协议包括1670万美元罚款，以及超过8300万美元资金，用于解决与计算处于应用登录状态、处于待命状态但未实际接单配送的工人薪酬相关的纠纷。
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DoorDash表示，公司还将提供额外的工人救济措施，包括1230万美元，用于补发拖欠或延迟数日乃至数周发放的工资。
“简单来说，我们搞砸了，”这家总部位于旧金山的公司在一份声明中说道，“我们的失误导致部分Dashers（DoorDash外卖员）被欠薪或工资发放延迟。尽管这些失误并非有意为之，但这并不代表它们可以被接受。”
DoorDash称，诸多失误源于跨城市配送、存在多个取件或送货地点、订单仅部分完成或被取消。该公司表示，其他失误则源于技术漏洞，或是工人的银行信息不完整。
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该公司表示，已修复了导致这些失误的技术问题。
DoorDash以及包括Grubhub和优步外卖（UBER.N）在内的外卖应用竞品，已与纽约市多次对簿公堂，其中包括对该市小费法的质疑，以及是否必须向餐厅共享客户数据的纠纷。
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DoorDash reaches $131.5 million settlement with NYC over delivery workers’ pay
2026-09-22 11:19:57 UTC / Reuters
By Reuters
September 22, 2026 11:19 AM UTC Updated 19 mins ago
A delivery person for Doordash rides his bike in the rain in the Manhattan borough of New York City, New York, U.S., November 13, 2020. REUTERS/Carlo Allegri/File Photo Purchase Licensing Rights, opens new tab
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NEW YORK, Sept 22 (Reuters) – DoorDash (DASH.O) said on Tuesday it reached a $131.5 million settlement of a New York City government probe that found the food delivery company underpaid or waited too long to pay workers.
The settlement with the city’s Department of Consumer and Worker Protection includes a $16.7 million fine, and more than $83 million to resolve a dispute over how to calculate pay for workers who were logged into the app and on-call but not actually making deliveries, DoorDash said.
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DoorDash said it would also provide additional worker remedies, including $12.3 million for payments that were missed or arrived days or weeks late.
“Simply put, we screwed up,” the San Francisco-based company said in a statement. “Our mistakes meant some Dashers were underpaid or paid late. While these mistakes weren’t intentional, that doesn’t make them okay.”
DoorDash said many errors resulted from deliveries that crossed city boundaries, had multiple pickup or drop-off locations, or were only partially fulfilled or canceled. It said other errors resulted from technical bugs, or having incomplete banking information for workers.
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The company said it has fixed technical issues that caused the mistakes.
DoorDash and delivery app rivals including Grubhub and Uber Eats (UBER.N) have had multiple legal battles with New York City, including challenges to its tipping laws and whether they must share customers’ data with restaurants.
Reporting by Jonathan Stempel in New York; Editing by Sam Holmes
Our Standards: The Thomson Reuters Trust Principles.
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